What makes an effective sales manager?
March 25th, 2018- Selling skills (32%)
- Coaching skills (28%)
- Leadership skills (24%)
- Administration skills (16%)
Selling skills of the sales manager
- Alignment of company culture with marketing, customer communications and sales methods
- Creation of individual salesperson business plans
- Identifying unique elements of the company’s offerings
- Forming a strategic selling plan – what is sold and to whom it is sold
- Identifying customer values drivers and forming the power statement
- Prospecting and lead generation strategies/tactics
- Evaluating and refining the sales processes
- Developing selling skills among the sales team – questioning skills, trial closing techniques, objection handling, closing, etc.
Coaching skills of the sales manager
- Conducting weekly one-on-one meetings with each member of the sales team
- Using a good sales assessment tool to understand strengths and areas of development, and using the information to improve performance
- Teaching salespeople how to effectively qualify prospects to avoid pursuing unqualified leads
- Identifying the appropriate sales training resources and bringing them to the sales team
- Creating and implementing Individual coaching and development plans
- Doing ride-alongs in the field with salespeople to observe and coach
Leadership skills of the sales manager
- Developing and implementing a routine for uplifting sales meetings
- Analysis & development of sales culture
- Developing attainable sales goals and breaking them down into their components
- Evaluating how well the larger company supports the sales department
- Creating and aligning incentive comp plans that drive and reward the right behaviors
- Managing individual performance and making hard decisions about people when appropriate
- Identifying weekly lead sales behaviors that fill the funnel with qualified prospects
Administration skills of the sales manager
- Analysis and development of sales tools
- Effective utilization of pipeline and funnel reports
- Proper use of the CRM
- Developing and implementing proper reporting within the department and for the company